Catalog Number 03L77-01 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/29/2024 |
Event Type
malfunction
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Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.
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Event Description
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The customer observed falsely decreased sodium results generated on the architect c16000 processing module for four patients.The samples were repeated and higher results were obtained.The following data was provided: patient 1: (b)(6) 2024 sodium initial result = 113.1 mmol/l; repeat result = 138.4 mmol/l.Patient 2: (b)(6) 2024 sodium initial result = 113.0 mmol/l; repeat result = 139.3 mmol/l.Patient 3: sodium initial result = 113.0 mmol/l; repeat result = 139.3 mmol/l.Patient 4: (b)(6) 2024 sodium initial result = 120.0 mmol/l; repeat result = 140.0 mmol/l.Approximate reference (normal) range: 136 to 145 mmol/l.There was no impact to patient management reported.
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Manufacturer Narrative
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Section a1 - patient identifier: patient 1, patient 2, patient 3, patient 4, patient 5, patient 6.Section b5-describe event or problem: this section was updated to include additional information provided by the customer on (b)(6)2024.All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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Update: on (b)(6)2024, the customer observed falsely decreased sodium results for two additional patients.The samples were repeated and normal results were obtained.The following data was provided: patient 5: (b)(6)2024 sodium initial result = 107 mmol/l; repeat result = 137 mmol/l patient 6: (b)(6)2024 sodium initial result = 112.8 mmol/l; repeat result = 137.7 mmol/l there was no impact to patient management reported.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.The ict sample diluent is used for analysis of electrolytes on the architect c16000 processing module.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot indicates that the complaint lot performs as expected for this product.Ticket trending review did not identify any trends regarding commonalities for complaint lot.Device history review did not identify any non-conformances or deviations with the complaint lot.The overall performance of the ict sample diluent in the field was reviewed using data gathered from customers worldwide.The patient median values obtained with the complaint lot 92390un23 is within established limits and thus comparable to the historical lot performance, which confirms no systemic issue for the lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the architect c16000 processing module for serial (b)(6) or the ict sample diluent, lot number 92390un23 were identified.
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Event Description
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The customer observed falsely decreased sodium results generated on the architect c16000 processing module for four patients.The samples were repeated and higher results were obtained.The following data was provided: patient 1: (b)(6) 2024 sodium initial result = 113.1 mmol/l; repeat result = 138.4 mmol/l.Patient 2: (b)(6) 2024 sodium initial result = 113.0 mmol/l; repeat result = 139.3 mmol/l.Patient 3: sodium initial result = 113.0 mmol/l; repeat result = 139.3 mmol/l.Patient 4: (b)(6) 2024 sodium initial result = 120.0 mmol/l; repeat result = 140.0 mmol/l.Approximate reference (normal) range: 136 to 145 mmol/l.There was no impact to patient management reported.Update: on (b)(6) 2024, the customer observed falsely decreased sodium results for two additional patients.The samples were repeated and normal results were obtained.The following data was provided: patient 5: (b)(6) 2024 sodium initial result = 107 mmol/l; repeat result = 137 mmol/l.Patient 6: (b)(6) 2024 sodium initial result = 112.8 mmol/l; repeat result = 137.7 mmol/l.There was no impact to patient management reported.
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Search Alerts/Recalls
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