Catalog Number 11820966122 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/13/2024 |
Event Type
malfunction
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Event Description
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We received an allegation about discrepant results for 2 patients' samples tested with elecsys cyfra 21-1 assay on a cobas 6000 e601 immunoassay analyzer when compared to a non-roche (mindray) analyzer.Sample 1 (patient 1): initial result: 6.6 ng/ml.Repeat result: 3.58 ng/ml (tested on mindray).Sample 2 (patient 2): initial result: 6.4 ng/ml.Repeat result: 3.72 ng/ml (tested on mindray).The customer questioned the initial results.No questionable results were reported outside the laboratory and the samples were repeated on (b)(6) 2024.
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Manufacturer Narrative
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The e601 module serial number was (b)(6).Qc was acceptable but the calibration was not acceptable.The measuring cell has been used for about 2 years.The investigation is ongoing.
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Manufacturer Narrative
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The sample was requested for investigation but not provided.The instrument data showed no flags or alarms.A general reagent issue can be excluded.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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