RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problems
Display Difficult to Read (1181); No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/19/2024 |
Event Type
malfunction
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Manufacturer Narrative
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H10: g: contact information (b)(6).
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Event Description
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Philips received a complaint by the biomedical engineer (bme) on the v60 indicating that after the device was powered on, the display was initially dim but brightened up over the course of several minutes.It was reported that there was no patient involvement at the time the issue was discovered as the issue occurred during preventive maintenance (pm) service.The biomedical engineer (bme) called technical support to report that after the device was powered on, the display was initially dim but brightened up over the course of several minutes.The remote service engineer (rse) discussed options for upgrading to the second-generation liquid crystal display (lcd) with the bme and provided the bme with the part identification (id) for upgrading by bit and piece versus replacing the first-generation user interface (ui) printed circuit board assembly (pcba) with the second-generation ui pcba.The rse also provided the bme with the part id of the user interface (ui) printed circuit board assembly (pcba) without navigation ring for repair.This investigation is ongoing.
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Manufacturer Narrative
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H10: per good faith effort (gfe) response received 04apr2024, the biomedical engineer (bme) opted for the complete display assembly instead of all the individual parts.The device passed the required performance verification tests per philips standard and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received, the complaint file will be reopened.Although requested, the defective parts were not received at this time.A supplemental report will be submitted if the part is received and evaluated.
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