On 9/16/2022, it was reported by a sales representative via phone that an ar-9580-2420 24mm baseplate and an ar-9582-25 modular post had an issue during a reverse total shoulder arthroplasty on (b)(6) 2022.The baseplate was prepared with the modular post on the back table, with the desired length, and then put into the patient.It was noticed that during the screw insertion, the baseplate rotated slightly and was loose inside the patient.The screws were taken out and the baseplate with the modular post was taken out of the patient.A different implant was used, part and lot number unknown, and a longer post, part, and lot number unknown, were used to complete the procedure successfully no impact to the patient.Nothing broke inside the patient.The complaint devices were available for return.
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