Our investigation revealed several factors contributing to the skin irritation experienced by the user: prolonged exposure to the electric pads or pressure on the skin: extended usage or excessive pressure on the skin can lead to irritation, particularly if proper precautions are not taken.Use of excessively high settings: setting the device at high intensity levels may exacerbate skin irritation or even cause welts, especially if not used in accordance with the recommended guidelines.Individual skin conditions: individuals with pre-existing skin conditions such as eczema or psoriasis may be more susceptible to developing adverse reactions when using the device.We couldn't get more information on the patient's skin condition.So, adding this as a possibility.Allergic reactions: it is possible that the user experienced allergic reaction to the hydrogel used in conjunction with the device.Furthermore, the investigation noted that the device exhibited heavy signs of usage, appearing worn and showing significant accumulation of dirt.These factors may have contributed to the user's experience of skin irritation.
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