Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Glenosphere would not screw in to metaglene.Numerous attempts made, new glenosphere opened and still same issue which then ended up wrecking the thread of the glenospheres.Ended up taking out metaglene and inserting a new one and problem was resolved.So original metaglene must¿ve had a threading issue.Was surgery delayed due to the reported event? yes, action taken when event occurred? open new metaglene.
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Product complaint (b)(4).Investigation summary according to the information received, glenosphere would not screw in to metaglene.Numerous attempts made, new glenosphere opened and still same issue which then ended up wrecking the thread of the glenospheres.Ended up taking out metaglene and inserting a new one and problem was resolved.So original metaglene must¿ve had a threading issue.The product was not returned to depuy synthes, however photos were provided for review.See attachment img_1720.Jpeg, img_1716.Jpeg.The photo investigation doesn't revealed any damage to the dxtend metaglene, additionally, there is no more evidence showing the treaded inner tip with signs of stripped or any damage.Functionality of the device cannot be assessed through photo investigation, hence complaint condition cannot be confirmed.Also the device shows signs of implantation due to the damage on the surface of the device.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was unconfirmed as the observed condition of the dxtend metaglene would not contribute to the complained device issue.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot the dhr analysis of the batch returned shows an initial conformance of this product with regards to its specification.For this batch, there was no deviation or non-conformance.
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