It was reported that bd insyte autoguard needle partially retracted.The following information was provided by the initial reporter: after nurse placed on the patient, she activated the white button and removed the hard needle.She did not pay attention to the fact that the needle was not fully recovered, resulting in an accidental needle stick.
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Investigation results: the complaint that the needle would not fully retract could not be replicated during the sample analysis; however, the reported issue may have occurred due to the circumstantial evidence of the returned sample.One needle and shield from an insyte autoguard device were provided for investigation.The needle was received fully retracted.The barrel was cracked open.The damage to the barrel was likely associated with the reported issue and may have prevented full retraction of the needle hub within the shield during clinical use; however, a functional test revealed that the needle would fully retract when the safety mechanism was activated.As the available data supports the complainant¿s description of the reported event, the complaint was confirmed; however, due to the evidence of use and obvious damage, it could not be determined when or how the barrel was damaged.The dhr for lot 3093652 was reviewed.No related quality issues or process deviations were found.Complaints received for this product and condition will continue to be tracked and trended.
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