The product was returned on april 3, 2024.The lot code was incorrect in the intial report and was therefore corrected within this report to yq01 with the manufacturing date november 2019.The investigation of the product was completed on may 7, 2024.Several defects have been found on the product.There is a pressure mark on the top of the appliance.The screws at the rear of the appliance are damaged.It was also found that the lettering on the quick coupling had been taped off and re-blasted, indicating that it had been repaired by a third party.Furthermore, some kind of soiling was found on the rear part, indicating thermal damage.This damage is most likely due to a damp cable that caused a short circuit.This led to overheating and smoke development, which in turn deposited as dirt on the working element.The event is filed under internal karl storz complaint id: (b)(4).
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