On 09/21/2021, it was reported by a sales representative via e-mail that qty.3 of an ar-2324pslc-2 double loaded swivelocks broke during lateral row implantation.First the eyelet popped off while the surgeon was pulling the anchor over to the hole.Then unwound the eyelet suture and pulled tight to ¿re-seat¿ the eyelet, clamped the suture so the eyelet wouldn't slip off again.As the surgeon started to pull the anchor over to the hole a 2nd time, the eyelet suture severed at the eyelet/driver attachment.This occurred 3 times in a row in the exact same sequence.The case was completed by switching to a standard swivelock which implanted perfectly with no additional issue.No patient harm additional information provided 09/21/21: the procedure being performed was a rotator cuff repair.The case was completed by using an ar-2324pslc.Images of the device are attached.
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This 3500a record is submitted to comply with an fda 483 inspectional observation issued to arthrex inc on may 5, 2023.Arthrex has reassessed the reportability decisions made on historical complaint records using revised criterion.This 3500a document is a result of the reassessment.Complaint is confirmed.The device was not returned for investigation, however images were provided.Review of the images with the product management team confirmed that the suture fraying during insertion was caused by the non-conformance identified within (b)(4).
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