It was reported that during a therapeutic hysteroscopy, the es-lngr forceps failed to open or close in the jaw, making it impossible for the doctor to remove the intrauterine device that the patient had lost.Patient was admitted in to the operating room.No patient injury.No additional information available.Es-lngr forceps: (b)(4).
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Distribution history: the complaint product was purchased from reda instrumente on 11/26/19 and sold between 1/24/20 - 4/30/20.Manufacturing record review: manufacturing record review not applicable to this product.Incoming inspection review: (b)(4) was reviewed and no non-conformities, related to the complaint condition, were noted.Service history record : service history not applicable for this product.Historical complaint review: a review of the 2-year complaint history showed similar reported complaint conditions.(b)(4).Product receipt: the complaint product has not been returned to coopersurgical.Visual evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Functional evaluation : evaluation of the complaint product could not be completed as the complaint product has not been returned to coopersurgical.If the product should be returned at a later date, it will be evaluated, and any findings will be appended to this investigation.Root cause: root cause not applicable as the complaint condition was not confirmed.Coopersurgical will continue to monitor this complaint condition for trends.No further corrective action is necessary, as the complaint condition was not confirmed.If product returns, evaluation results will be recorded, and this complaint will be amended.
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