Catalog Number SY-2000-01 |
Device Problem
Optical Problem (3001)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/15/2024 |
Event Type
malfunction
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Manufacturer Narrative
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At the time of this initial mdr report, the investigation into the cause of the event is still ongoing.The firm has conducted a review of the manufacturing records for the device, and found that the device met specifications at the time of manufacture and release.On april 1, 2024 the firm received the returned device from the sales rep.The firm is performing device evaluation in order to complete the complaint investigation.A follow up mdr will be submitted when further information is known about this case.
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Event Description
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During routine check of equipment prior to any case, an illuminoss sales rep noticed that a light box appeared too dim.He returned the lightbox to illuminoss and did not use it in a case.This potential device defect was identified without user or patient involvement.
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Manufacturer Narrative
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At the time of this update report , the investigation into the cause of the event is still ongoing.The firm has conducted a review of the manufacturing records for the device and found that the device met specifications at the time of manufacturing and release.On april 1, 2024 the firm received the returned device from the sales rep.The firm is performing device evaluation in order to complete the complaint investigation and this effort is still ongoing.
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Event Description
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During routine check of equipment prior to any case, an illuminoss sales rep noticed that a light box appeared too dim.He returned the lightbox to illuminoss and did not use it in a case.This potential device defect was identified with user or patient involvement.
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Manufacturer Narrative
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At the time of this update report , the investigation into the cause of the event is still ongoing.The firm has conducted a review of the manufacturing records for the device and found that the device met specifications at the time of manufacturing and release.On april 1, 2024 the firm received the returned device from the sales rep.The firm is performing device evaluation in order to complete the complaint investigation and this effort is still ongoing.The light bulb was exchanged for a new bulb and light output measured on (b)(6) 2024.The light box output was 19.1w/cm2 and the light guide output was 342mw/cm2, both of which are in specification.The old bulb was then put back into the light box.This indicates that the light bulb is the cause of the low light output of the light box.The light box and light guide were then sent to the supplier for further evaluation.
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Event Description
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During routine check of equipment prior to any case, an illuminoss sales rep noticed that a light box appeared too dim.He returned the lightbox to illuminoss and did not use it in a case.This potential device defect was identified with user or patient involvement.
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Search Alerts/Recalls
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