Model Number CRPLUS |
Device Problems
Power Problem (3010); Unexpected Shutdown (4019)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 04/01/2024 |
Event Type
malfunction
|
Event Description
|
The customer contacted stryker to report a non-critical issue with their device.Upon inspection, stryker observed that their device was showing all 3 icons (charge-pak, attention and wrench) and that the device had unexpectedly lost power.As a result, defibrillation would not be available, if needed.There was no patient use associated with the reported event.
|
|
Manufacturer Narrative
|
Stryker performed an initial evaluation of the customer¿s device and observed that all 3 icons were illuminated (charge-pak, attention and wrench) and that the device had unexpectedly lost power.The device was deemed unrepairable, so stryker advised the customer to scrap the device.
|
|
Event Description
|
The customer contacted stryker to report a non-critical issue with their device.Upon inspection, stryker observed that their device was showing all 3 icons (charge-pak, attention and wrench) and that the device had unexpectedly lost power.As a result, defibrillation would not be available, if needed.There was no patient use associated with the reported event.
|
|
Manufacturer Narrative
|
Corrected data: section d10, returned to manufacturer on of the initial medwatch report indicates 02/04/2024; section d10, returned to manufacturer on of the initial medwatch report should indicate 04/02/2024.Additional manufacturer narrative: due to device age and being unrepairable the customer approved to scrap the device on their behalf.The device was returned to stryker product analysis center (pac) for further investigation.The pac tecnician was able to verify the reported issues.The root cause of the reported issue was determined to be isolated to bt2, part of the hybrid layer capacitor (hlc).The device was archived by stryker.
|
|
Event Description
|
The customer contacted stryker to report a non-critical issue with their device.Upon inspection, stryker observed that their device was showing all 3 icons (charge-pak, attention and wrench) and that the device had unexpectedly lost power.As a result, defibrillation would not be available, if needed.There was no patient use associated with the reported event.
|
|
Search Alerts/Recalls
|