On 20mar2024, (b)(6).Contacted west pharmaceutical services, inc.(west), to report that on 19mar2024, a materials manager at a hospital noticed that one of the unopened vial2bag advanced® 20mm admixture device blister pack appeared to have a foreign dirt-like substance inside of it and on the vial2bag device.The product was not opened, nor was it used.There was no harm to any patient or staff.
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West pharma.Services, ltd.Is currently investigating this complaint.The device has not yet been returned to west for an evaluation.However, a photograph was provided to west with visible particles as reported inside of the packaged device.Upon completion of the west investigation and if additional information is provided from the customer a follow up report will be submitted.
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