The product investigation was completed.Device evaluation details: the manufacturer investigated the issue.After reviewing the received data, it was found that the carto 3 system displayed a pop-up message that indicated that the visualization shall be affected.It was also seen that the user approved this pop-up message by clicking the "i approve button" on the screen.In addition, according to carto 3 instructions for use: "switching generators during a study is not recommended, because catheter visualization will be affected.If you switch generators, you must disconnect the rf generator, exit the study, connect the second generator, and continue from review mode.Follow standard procedure for preparing the generator and fluoroscopy device before initializing catheter visualization.".Issue is related to user error.The manufacturing record evaluation was performed on carto 3 system #(b)(4), and no internal actions related to the reported complaint condition were identified.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number:(b)(4).
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