The complaint investigation included a review of data and information provided, a search for similar complaints, ticket trending review, device history record review, labeling review, and field data review.Return testing was not completed as returns were not available.Data and information provided were reviewed and support the complaint issue without indication for any additional issue.A search for similar complaints did not identify an increase in complaint activity.Ticket trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances, potential non-conformances, or deviations with list number 06p02-60 and the complaint issue.Labeling was reviewed and adequately addresses the issue under review.A technical review of customer release test data and statistical process control charts for alinity s 6p02-60 reagent lots was performed.No issues were identified during review of customer release testing and there were no issues identified regarding the performance of hbsag lots manufactured over the time frame.A review of field data for alinity s hbsag was performed.Alinity s hbsag list number 6p02-60 lots across the transplant peer group and across a whole blood and plasma screening monitoring group were collected and assessed.Across the whole blood and plasma monitoring group, the performance of all list number 6p02-60 tested lots is within product requirements and comparable to other list number 6p02-60 lots analyzed in the comparison.Within the transplant peer group, the specificity performance of all list number 6p02-60 lots with greater than 55 test points are within the package insert representative data confidence interval for cadaveric specimens.Donor demographics (older age) and comorbidities, as well as sample integrity have been identified as contributing factors for false reactive results associated with cadaveric testing on the alinity s system.Abbott met with ebaa to reinforce the importance of applying pre-analytics best practices and ways in which abbott and ebaa could collaborate to broadly distribute this information to the ebaa board leadership, members, and their associated collection/specimen processing teams.Based on the information within the complaint record, no systemic issue or deficiency with the alinity s hbsag reagent was identified.
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