RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Complete Loss of Power (4015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/29/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer on the v60 ventilator indicating that there were power issues with the device when the device was plugged in.It was showing that it ran on internal battery.There was no patient involvement at the time the issue was discovered.The customer turned the device over to the biomedical engineer (bme) and informed the bme that the device ran on battery and shut down.The customer plugged the device in, and the device was showing that it was properly charging.The customer also left the device plugged in overnight and found that the voltages were showing properly.Additionally, the battery volts were showing 16.3v.The remote service engineer (rse) recommended that the bme should check with staff to find out which room the device was plugged into and verify which outlets were working properly.
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Manufacturer Narrative
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Per good faith effort (gfe) response, the biomedical engineer mentioned that staff could not remember where the device was plugged in when the issue occurred, but the issue was confirmed through the significant event log.The bme also stated that the issue did not reoccur, but the alternating current (ac) inlet and power cord were replaced for preventive measures as recommended by technical support.The device passed the required performance verification tests per philips standard and was returned to service.
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