Catalog Number UNKNOWN |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/01/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.The actual date of event is unknown.The date received by manufacturer was entered into the date of event field.
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Event Description
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Material# unknown; lot# unknown.It was reported by customer that they are having visible silicone particles.Verbatim: rcc received a complaint via email.Email(s) attached.I would like to introduce myself.I¿m a global packaging engineer with organon.And would like to discuss options of pre-filled syringes with non-silicone stoppers that bd can provide.The current issue we are having visible silicone particles.
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Manufacturer Narrative
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As no physical sample, valid part number or lot number was provided for evaluation by our quality engineer team, a complete investigation could not be performed.Based on the limited investigation results, a cause for the reported incident could not be determined.Should you again experience any problems with our product we would appreciate the opportunity to conduct a thorough analysis.Examination of the product involved may provide clarification as to the cause for the reported failure.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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Event Description
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No additional information was provided.
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Search Alerts/Recalls
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