The customer reported that a bedside monitor (bsm-6000) dropped off the central nurse's station (cns).The customer doesn't know when the bed was removed from the cns.The customer will provide the cns logs.The logs were examined and it was discovered that there seems to be an issue with the software.Software 02-24 will be released to correct this issue.There was no patient injury reported.Investigation summary: the logs were examined and it was discovered that there seems to be an issue with the software.Software 02-24 will be released to correct this issue.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 attempt # 1: 04/02/2022 emailed the customer via microsoft outlook for patient information: the cusotmer replied by stating unknown.B6 attempt # 1: 04/02/2022 emailed the customer via microsoft outlook for patient information: the cusotmer replied by stating unknown.B7 attempt # 1: 04/02/2022 emailed the customer via microsoft outlook for patient information: the cusotmer replied by stating unknown.D10 concomitant medical device: the following device was used in conjunction with the cns: bsm: model #: mu-671ra serial #: (b)(6).Device manufacturer date: 06/03/2010 unique identifier (udi) #: (b)(4).Returned to nihon kohden: no.
|