Catalog Number 2390J |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/16/2024 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Date sent: 4/29/2024.Additional information received: upon visual inspection to the complaint device in japan, we have confirmed that there is no heat seal marks on sterile pouch.
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Manufacturer Narrative
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(b)(4) date sent: 4/23/2024.The manufacturing records were reviewed and the manufacturing/packaging criteria were met prior to the release of this lot/batch.
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Event Description
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It was reported that before an unknown surgery, the sterile package had been already opened before the product was not used.Another device was used to complete the case.There were no adverse consequences to the patient.No further information is available.
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Manufacturer Narrative
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(b)(4).Date sent 4/18/2024.D4 batch # unk.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.No lot or batch number was provided therefore a device history could not be done.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Manufacturer Narrative
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(b)(4).Date sent: 5/15/2024.The device upon which this medwatch is based has been received, however, the evaluation is not yet complete.Any further information derived from the evaluation will be submitted in a supplemental 3500a form.
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Manufacturer Narrative
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(b)(4).Date sent: 5/22/2024.Investigation summary: the product was returned for evaluation.Visual inspection was conducted on the returned device.Visual analysis of the returned sample determined that the 2390j was received inside its sterile package opened.Upon visual examination, no evidence of sealing was found at the packaging seal area.Our manufacturing process has been identified to be the possible cause of the issue.It should be noted that as part of our quality process all devices are manufactured, inspected, and released to approved specifications.A manufacturing record evaluation was performed for the finished device batch tlmthc, and no non-conformances were identified.
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Search Alerts/Recalls
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