A steris service technician inspected the harmony vled surgical lighting system and found that the two halves of the plastic cover where the lighthead mounts on the suspension spring arm were broken and detached.The technician stated that the screws installed to secure the cover halves were intact along with portions of the covers still secure under those screws.The technician's inspection and evaluation indicates the cover halves were damaged in a manner to compromise their physical integrity.The damage observed to the plastic covers on the suspension spring arm are indicative of force (such as impact) that the suspension arm sustained from other objects.The harmony vled surgical lighting system operator manual states, "caution - possible equipment damage: - do not bump lightheads into walls and other equipment." the steris account manager offered in-service training on the proper use and operation of the harmony vled surgical lighting system and the importance of not bumping the lightheads into walls or equipment however, the user facility declined.The steris service technician replaced the covers on the suspension spring arm, tested the function and operation of the harmony vled surgical lighting system, confirmed it to be operating properly and returned it to service.No additional issues have been reported.
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