This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.The device was returned to olympus for inspection, and the customer's complaint that the connecting tube was broken was confirmed.Based on the results of the investigation, the lock lever of connecting tube was broken.We presume from the information that the lever was detached due to external stress to the connecting tube, which caused the tube unable to be connected.The user may have applied stress toward wrong direction which caused the external stress.The event can be detected/prevented by following the instructions for use which state: abnormality is detectable by performing the following inspection.9 preparation and inspection 2 move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken.Olympus will continue to monitor field performance for this device.
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