RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/08/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the device malfunctioned where the power supply would be lost during use on the patient.The hospital stopped using this device and replaced it with a different ventilator.Several hours later, the device in question suddenly powered on and started operating.They turned the device off.The device was in use on a patient at the time the reported issue was discovered; however, there was no harm to the patient or user.No other medical intervention provided to the patient, nor a delay was noted.The authorized service provider (asp) evaluated the device, and it was unclear if some alarms had occurred during the issue.The sales rep confirmed that the device was not powered on and replaced.It with the same model one.The issue was duplicated during a check at the sales office.The investigation is ongoing.
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Manufacturer Narrative
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H10: g1 phone number (b)(6).E1: (b)(6).
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Manufacturer Narrative
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After further investigation, the authorized service provider (asp) noted that the cause was that the device became unable to operate on alternating current (ac) power and that the battery longer charged, resulting in loss of power after depletion of the battery.Therefore, the power supply was replaced to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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