RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/04/2024 |
Event Type
malfunction
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Manufacturer Narrative
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H10: g: phone: (b)(6).
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the devices screen brightness is not working, dark display.It was reported there was no patient involvement at the time the issue was discovered.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.Customer requested the ui assembly to be replaced.The rse informed that bench would need to put in a software of 2.10 or above per the instructions for installing a new ui assembly.Customer is sending the device in for bench repair.
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Manufacturer Narrative
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Bench repair evaluated the device and confirmed that the devices screen is very dark, cannot read text on screen.It has been determined that the lcd panel is defective.The device currently has 1st generation lcd panel that is no longer available.The following parts will be ordered to install 2nd generation lcd panel: lcd assy, lcd cable, ui cable, ui pcba, lcd tray.
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