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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: MEDTRONIC PUERTO RICO OPERATIONS CO. SURESCAN; STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR

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MEDTRONIC PUERTO RICO OPERATIONS CO. SURESCAN; STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR Back to Search Results
Model Number 97714
Device Problems Failure to Interrogate (1332); Improper or Incorrect Procedure or Method (2017); Battery Problem (2885); Charging Problem (2892); Communication or Transmission Problem (2896); Insufficient Information (3190)
Patient Problems Pain (1994); No Clinical Signs, Symptoms or Conditions (4582)
Event Type  Injury  
Event Description
On 2024-jan-30 information was received from a healthcare provider regarding a patient (pt) who was implanted with an implantable ne urostimulator (ins).Pt is needing cervical mri.Caller reports the ins battery is dead.On (b)(6) 2024 information was received from a patient (pt) regarding an implantable neurostimulator (ins).The reason for call was patient said they needed to enter mri mode but could not because they could not recharge their implanted device.Pt stated their implant had been dead for 2 years and they wanted it out of their back, but they could not get it removed for 2 months.Pt stated they were experiencing a pain in their shoulder, but could not get it resolved because they could not get an mri due to the implant not able to enter mri mode.Pt stated about 18 months ago patient tried to charge the implant, but could not connect.Pt stated 2 years ago they stopped charging the implant because they felt like the battery in the recharger and implant were not lasting long enough.Pt clarified that was actually in 2020 when the issue began.Pt talked to their rep about the issue sometime late last year and the rep said it would have to be a long session to get it going again.The rep offered to get the implant out of overdischarge then, but pt could not make an appointment.Patient also noted their implant was in their lumbar region and the mri was in the cervical area.Agent emailed the field to requesting them to contact the pt.On (b)(6) 2024 it was clarified that the patient had let the implant deplete and had not charged the ins for 2 years.The pt wanted to have the implanted removed, however the pt will have to wait 2 months before they are able to have the implant removed.
 
Manufacturer Narrative
Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
 
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Brand Name
SURESCAN
Type of Device
STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR
Manufacturer (Section D)
MEDTRONIC PUERTO RICO OPERATIONS CO.
road 31, km. 24, hm 4
ceiba norte industrial park
juncos PR 00777
Manufacturer (Section G)
MEDTRONIC PUERTO RICO OPERATIONS CO.
road 31, km. 24, hm 4
ceiba norte industrial park
juncos PR 00777
Manufacturer Contact
glen belmer
7000 central avenue ne rcw215
minneapolis, MN 55432
6122713209
MDR Report Key19159870
MDR Text Key340791916
Report Number3004209178-2024-09554
Device Sequence Number1
Product Code LGW
UDI-Device Identifier00643169109483
UDI-Public00643169109483
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
P840001
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Consumer,Health Professional,Company Representative
Reporter Occupation Other Health Care Professional
Type of Report Initial
Report Date 04/22/2024
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Expiration Date07/28/2018
Device Model Number97714
Device Catalogue Number97714
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Initial Date Manufacturer Received 03/25/2024
Initial Date FDA Received04/22/2024
Date Device Manufactured08/30/2017
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
Patient Outcome(s) Required Intervention;
Patient SexFemale
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