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Catalog Number PRO7000DE |
Device Problem
Overheating of Device (1437)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/29/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The reported device is being returned to conmed for evaluation.A supplemental and final report will be filed following the completion of the device evaluation and complaint investigation.We will continue to monitor for trends through the complaint system to assure patient safety.H3 other text : device not yet received.
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Event Description
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A customer reported that during pre-operative tesing on (b)(6) 2024, the pro7000de, hall oralmax elite high speed drill device ¿gets hot¿.There was no report of injury, medical/surgical intervention, or extended hospitalization for the patient or user.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Manufacturer Narrative
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Evaluation found the cast stator won¿t run and the device was unable to be disassembled.Parts were replaced, the device repaired and the pm performed; the device was final tested and met all specifications.A device history record review was not conducted as the device has been in the field more than 12 months.The service history was reviewed and found similar repairs to this complaint.A two-year review of complaint history revealed there has been a total of 98 reports, regarding 102 devices, for this device family and failure mode.During this same time frame 3,028 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.03.Per the instructions for use (ifu), the user is advised to perform the required preoperative functional tests for the equipment and accessories prior to each use.The ifu also advises the user to continually check handpiece for overheating.If overheating is sensed, immediately discontinue use and return equipment for service.Overheating of the blade or bur may cause damage to the blade or bur and may cause burns or thermal necrosis.We will continue to monitor for trends through the complaint system to assure patient safety.
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Event Description
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A customer reported that during pre-operative tesing on 29mar24, the pro7000de, hall oralmax elite high speed drill device ¿gets hot¿.There was no report of injury, medical/surgical intervention, or extended hospitalization for the patient or user.This report is being raised on the basis of malfunction with potential for injury upon reoccurrence.
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Search Alerts/Recalls
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