This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Additional information added to field b5, d10, h3, and h6.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.No physical damage was found where the foreign material remained.The legal manufacturer was unable to confirm whether the customer's reprocessing steps were deviated from the instructions for use.Based on the results of the investigation, and although the foreign material was confirmed, olympus could not identify the material or specify the cause.The event can be detected and prevented by following the instructions for use: ifu states that detection method in urf-v2 operation manual chapter 3 preparation and inspection.Ifu states that preventive measure in urf-v2 reprocessing manual chapter 5 reprocessing the endoscope.Olympus will continue to monitor field performance for this device.
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