The manufacturer received information regarding a dreamstation device.The patient alleges can not sleep at night and dry mouth due to the device starts and stops during the night.The device is plugged directly into a wall outlet.The patient stated the device will not stay on all night despite being in fixed mode.The patient reported the heater plate "will get so hot you can't touch it." the patient detached humidifier from device and checked pins on the back of the device.They all appear normal, straight, and the pins are clean.The receiving port on the humidifier was clean and open.There was no report of flames, smoking, burning, melting or warping.There is no allegation of serious or permanent harm or injury.No medical intervention was required by the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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