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Model Number NXT BATTERY |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/01/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll has not received the autopulse nxt lithium-ion battery in complaint for investigation.A follow-up report will be filed if and when the product is returned and investigation has been completed.
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Event Description
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During the shift check, the fully charged autopulse nxt battery (sn 00894) showed no power when it was placed into the autopulse nxt platform.Per the reporter, the battery is in a 3-day rotation cycle (charger to shelf, shelf to unit, unit to charger).All lights were illuminated prior to the batter being placed on the shelf and before placement into the nxt platform.Two other batteries charge normally on the same charger.The problem persisted when the battery was tried on another charger.The platform is functional when used with other batteries.No patient involvement.
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Manufacturer Narrative
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The customer's reported complaint that the autopulse nxt battery (sn (b)(6)) showed no power when it was placed into the autopulse nxt platform was confirmed during the functional testing and archive review data.The likely root cause of the issue based on the archive information was a defective or weak cell.Upon visual inspection, no physical damage was observed.There were no led lights lit on the incoming inspection.Data from the archive revealed that cell 10 registered a voltage of 2134 mv, falling below the 2500 mv threshold, thus indicating a weakened cell state.Functional testing was performed and the battery failed charging in a known good multi chemistry charger.When the battery is inserted into the charger, it will display active charging and gradually increase the number of green leds on the gas gauge until four are visible.Once completed, the battery goes through a condition cycle, which causes it to show one green led.This cycle continues in the loop.
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Search Alerts/Recalls
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