The customer reported that during a test on simulator, when the customer generates a ventricular fibrillation, the monitor does not emit any alarm.The device was not in use on a patient at the time of event, there was no adverse event reported.
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E1: reporting institution phone #: (b)(6).E1: reporter phone #: (b)(6).Additional diagnostic/functional testing was not performed.The customer reports that during a simulator test, when the customer generates ventricular fibrillation, the monitor does not emit any alarms.Based on the information available the cause of the reported problem was a defective ecg measurement board.The reported problem was confirmed.Replacement parts were ordered and shipped to the customer site.We will consider that the customer resolved the issue using the replacement parts ordered from philips.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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