RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Inadequate User Interface (2958)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/08/2024 |
Event Type
malfunction
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Manufacturer Narrative
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G1 contact office phone: (b)(6).
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Event Description
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Philips received a complaint by the biomedical engineer (bme) on the v60, indicating that the touchscreen was unresponsive.At this time, it is unknown if there was patient involvement at the time the issue was discovered; however, the biomedical engineer (bme) called technical support to report that the touchscreen was unresponsive.
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Manufacturer Narrative
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H10: the issue could not be duplicated, but touchscreen calibration was completed to confirm device function.Touchscreen diagnostic testing was also completed to make sure that the issue would not reoccur.The device was returned to use as it was working properly without any issues.The investigation concludes that no further action is required at this time.If the decision is made to have the device evaluated and repaired, a new service order will be opened and will be captured through philip's normal complaint procedure.
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Search Alerts/Recalls
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