Model Number N/A |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/18/2024 |
Event Type
malfunction
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Manufacturer Narrative
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A united states customer contacted the siemens healthcare diagnostics remote services center (rsc) regarding a falsely elevated carbon dioxide, concentrated (co2_c) result obtained on a patient sample on an atellica ® ci 1900 analyzer.Siemens is investigating the event.
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Event Description
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A falsely elevated carbon dioxide, concentrated (co2_c) patient sample result was obtained on an atellica ® ci 1900 analyzer.The falsely elevated patient sample result was not reported to the physician.The same sample was reprocessed on the same atellica ® ci 1900 analyzer and a lower result was obtained.The lower result was considered correct.The anion gap was acceptable, and the lower result was reported to the physician.There are no known reports of patient intervention or adverse health consequences due to the falsely elevated carbon dioxide, concentrated (co2_c) result.
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Manufacturer Narrative
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Additional information (17-may-2024): siemens healthcare diagnostics headquarters support center (hsc) concluded the investigation of the event.Hsc evaluated the information provided from the available data logs.A customer service engineer (cse) performed routine service tasks on the atellica ci 1900 analyzer.No discordant results were reported after these routine service tasks were completed during multiple visits.The cause of the event is unknown.A potential product issue was not identified.The customer is operational.Correction (20-may-2024): this is a correction to the sample id in section b6 for the reprocessed result.The correct sample id is (b)(6).Section b6 has been updated.The device is performing within specifications.No further evaluation is required.Section h6 has been updated to reflect the hsc investigation.Initial mdr 2432235-2024-00084 was filed on 26-april-2024.
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Search Alerts/Recalls
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