Model Number 865350 |
Device Problems
No Audible Alarm (1019); No Audible Prompt/Feedback (2282)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/02/2024 |
Event Type
malfunction
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Event Description
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During evaluation at bench repair, it was identified that the device had no audio.The device was not in use on a patient at the time of event, there was no adverse event reported.
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Manufacturer Narrative
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Diagnostic/functional testing was performed at the philips authorized repair facility.Results of functional testing indicate no speaker sound at start up test.Failed at manual power on test.Touch inop due to crack screen and speaker was defective.The speaker was replaced.The device was operational after repairs were completed and the device was returned to the customer.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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Search Alerts/Recalls
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