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Catalog Number INCORRECT ENTRY |
Device Problem
Defective Component (2292)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/09/2024 |
Event Type
malfunction
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Event Description
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Material # unknown lot # unknown.It was reported by customer that plunger part of 10cc saline flush pops back and doesn't maintain suction or pops out entirely.Verbatim: rcc received a complaint via email.Email(s) attached.Ahs mdip reference number (id): (b)(4).Date of incident (b)(6) 2024.Level of harm: no apparent harm - reached patient/person, close call ahs optional report to cmdsnet (health canada): incident details: plunger part of 10cc saline flush pops back and doesn't maintain suction or pops out entirely.Unexpected or prolonged care? no.Device information device name/description: syringe saline 0.9% flush 10ml sp manufacturer: becton dickinson canada inc manufacturer code/model: 306592 serial or lot number: (b)(6).Expiry date: unknown supplier: (b)(4) supplier catalogue number: bd306592 is device retained: yes number of devices: 1 wipe, contained, labeled? device was clean/not used.Investigation request expected type of investigation: actual device tested, lot review shipping instructions request date (yyyy-mm-dd): 2024-04-23 e-mail address for person holding device: (b)(6).Site shipping address: (b)(6).
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Manufacturer Narrative
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Initial mdr submission.A follow up mdr will be submitted if additional information, a device evaluation, or a device history review is completed.
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Manufacturer Narrative
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(b)(4) follow up for device evaluation.It was reported the plunger part of the saline flush pops back and does not maintain suction or pops out entirely.To aid in the investigation, one empty sample with no packaging flow wrap was received for evaluation by our quality team.A visual inspection was performed, and no defects or imperfections were observed.The sample was then tested for sustaining force, which is the force applied to the plunger rod while moving downwards when expelling the saline solution, and the result was within specification.It could be possible the customer is not using the product as intended.This product is designed to push down the syringe plunger rod-rubber stopper while expelling the saline solution.After, the product should be discarded.The flush is not designed to pull the plunger rod-rubber stopper back.The stopper and plunger rod have special design feature which stops pull-back on the plunger rod.Pulling back on the plunger rod, either before, during or after the administration of saline flush may lead to plunger rod being separated from the stopper, especially when the plunger rod is twisted during pull-back motion.This safety mechanism prevents the solution from entering a non-sterile area of the syringe, helping to reduce the risk of solution contamination and thereby ensuring patient safety.A device history record review was completed for provided material number 306592, lot 3324219.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.There were no related quality notifications.All processes and final inspections complied with specification requirements.To date, there have been no other similar events reported for this lot.Based on the investigation and with the returned sample analysis the symptom reported by the customer could not be confirmed.
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Event Description
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No additional information received.Material # 306592 lot # 3324219.It was reported by customer that plunger part of 10cc saline flush pops back and doesn't maintain suction or pops out entirely.Verbatim: rcc received a complaint via email.Email(s) attached.Ahs mdip reference number (id): (b)(4), date of incident (yyyy-mm-dd): 2024-04-16, level of harm: no apparent harm - reached patient/person, close call ahs optional report to cmdsnet (health canada): incident details: plunger part of 10cc saline flush pops back and doesn't maintain suction or pops out entirely.Unexpected or prolonged care? no.Device information device name/description: syringe saline 0.9% flush 10ml sp, manufacturer: becton dickinson canada inc, manufacturer code/model: 306592, serial or lot number: (b)(6), expiry date: unknown, supplier: (b)(4), supplier catalogue number: (b)(4), is device retained: yes, number of devices: 1, wipe, contained, labeled? device was clean/not used.Investigation request: expected type of investigation: actual device tested, lot review, shipping instructions request date (yyyy-mm-dd): 2024-04-23, e-mail address for person holding device: (b)(4), site shipping address: (b)(4).
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Search Alerts/Recalls
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