RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 V60PLUS VENTILATOR |
Device Problem
Unstable (1667)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/17/2024 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60, indicating that the stand was broken, and the device was unable to stay in place.It was reported there was no patient involvement at the time the issue was discovered.It was reported that the stand was broken, and the device was unable to stay in place.The customer requested the part number for the top platform on the universal cart.The remote service engineer (rse) informed the customer that the top platform could no longer be ordered.The rse then provided the customer with the part number for the universal stand to replace.The customer replaced the universal stand to resolve the reported issue.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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