(b)(4).Investigation results: visual evaluation of the device found kinks and bends along the working length and handle cannula, and paint was peeled off at the distal end of the device.Functional testing revealed that the brush could only partially extend and retract.The complaint that the handle cannula was bent was confirmed.Manipulation of the device during the procedure likely caused the bent/kinked working length and the bent brush.Bends and kinks in the working length could lead to difficulty actuating the handle, which will eventually cause the handle cannula to bend.Therefore, the most probable root cause of the identified failures is operational context.A review of the device history record (dhr) confirmed that the device met all material, assembly, and product specifications at the time of release to distribution. a search of the complaint database confirmed that no other complaints exist for the specified batch.
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