Based on the available information, this event is deemed a serious injury.It is reported that the issue was resolved with the use of hydrocortisone cream and oral antibiotics, and end-user has now gone back to using regular pouches ((b)(4) one-piece pre-cut drainable pouch with (b)(4) skin barrier transparent with one-side panel and tape collar - size 25mm 1") with weartime of six (6) days.No additional patient/event details have been provided to date.A return sample for evaluation is not expected.Should additional information becomes available, a follow-up report will be submitted.Note: the actual date of event is unknown, so the date used was the date convatec became aware.
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