Bd was unable to confirm the complaint on the customers returned centrifuge.Unit was received at the bd (b)(4) facility and upon further eval on the centrifuge unit, the lid on the unit would not open at all.The most likely cause for lid not holding up and falling down, is that gas springs most likely had worn out and are not functioning as intended.However, based on the gas springs manufacturer "aegis hahn-gas springs" the life expectancy for the gas springs, dampers are (10,000 cycles), tension springs (2,000 cycles) locking springs (4,000 cycles), if used in indoor, non-corrosive conditions.Based on the previous info we concluded that life expectancy of the gas springs for the unit under question has already reached/passed life expectancy, which triggered the gas springs to malfunction.However, the failure mode described by customer was not confirmed as the unit would not open at all for any testing.A review of the centrifuge lid falling down complaints was performed and the data does not indicate an increase in the number of events.Bd will continue to monitor for trends.The device manufacturer will be notified of the event.
|