The facility called for repair of their dsd-edge machine claiming a smell of burnt electrical components.Apparently there was a lot of smoke and the power inlet melted including the gfi (ground fault circuit interruptor) box was damaged and burnt looking.Note: no users or handlers were injured as a result of this incident.After close inspection by medivators field service engineer (fse), there were parts within the machine that had been modified from factory standards.This provided evidence that the machine had been repaired with non-medivators approved parts.The facility had the machine serviced by a source other than medivators technical support personnel.In conclusion, the cause of the meltdown was the side b basin, rear overflow fitting, which is molded into the basin had cracked.The crack allowed the fluid from the basin to drip onto the gfci, or power inlet box and short out.This box is not water tight, since it usually is not a wet location.The cause of this crack is unknown.It is suspected that this crack could have happened during the installation of the improper/ non-medivators approved modifications.It is unlikely an operator could have caused this fitting to crack.The full report of medivators fse can be found in the attached report.
|