It was reported to the manufacturer by the facility (b)(6), per the facility staff selected chair mode to offset the pressure to the ischium which inadvertently displaced the pressure to the sacrum/buttock area.The bed did not fluidize that area for an extended amount of time resulting in inadequate tissue perfusion and worsening of wounds, requiring excisional débridement.(b)(4) contacted (b)(6) hospital to confirm event and model number of mattress/control unit.The facility said that they changed the settings and did not return to the pts room to change the settings back to fluidize the mattress.The facility was unable to provide model number for the mattress/control unit.The mattress/control unit were rented for the pt from recover care.Recover care was contacted multiple times to obtain the model number for the mattress/control unit and were not able to provide the info.(b)(4).
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