Product was received for investigation.Assessment was conducted to determine the location of the product shipped for evaluation and the product could not be located.Therefore, the reported failure mode cannot be confirmed.The complaint will be closed without a detailed investigation report and based on probable root cause.In the event that the device is found, the complaint will be reopened, a full evaluation will be conducted, and the investigation will be updated with the new results.Root causes: blown capacitor.In sum, the product was received, but the failure mode cannot be confirmed.
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