The patient was due to return to the office on 02/20/14 for re-cementation of the onlay.Multiple attempts were made to contact the complainant in order to obtain further patient health information; however, the complainant has remained unresponsive.Kerr corporation has requested that the customer report any new information with regard to this patient.An update will be provided if any new information becomes available.The product was returned and a physical evaluation was performed, yielding results within specifications.A dhr review indicated that there were no deviations from the manufacturing process.In addition, no similar complaints were received with regard to this lot.
|