This complaint has not been confirmed by a medical professional.Consumer was asked to return the device in question for investigation.The device has not been returned to the manufacturer for evaluation.No lot code was given.This is being reported as a potential serious injury as this may have been an allergic reaction, even though the source of the allergen is undetermined.No fluoride is used in the manufacture of this dental floss.Until we receive the device back for investigation, or we get more information regarding this event, we consider this to be closed.
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