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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: HEI, INC. COOLFLOW® IRRIGATION PUMP; PUMP, CIRCULATING-FLUID, LOCALIZED HEAT

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HEI, INC. COOLFLOW® IRRIGATION PUMP; PUMP, CIRCULATING-FLUID, LOCALIZED HEAT Back to Search Results
Model Number M-5491-01
Device Problems Device Inoperable (1663); Device Displays Incorrect Message (2591); Infusion or Flow Problem (2964)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 02/28/2014
Event Type  malfunction  
Event Description
It was reported that during an atrial fibrillation (afib) procedure, the coolflow pump stopped, all the lights turned on and an error 88 displayed.It came back to 0 flow and the low flow worked well but when they were trying to switch to high flow (by the generator or manually), the pump displayed error 88.They tried to change the power supply cable and disconnected the generator cable, but it did not work.Thirty minutes later, the pump displayed an error 88 continually.It never started correctly from this moment.The procedure had to be stopped.The patient underwent a transseptal puncture and the lasso catheter and the smart touch catheter were in the left atrium but no rf was delivered.When the patient woke up, he was okay.There was no patient injury reported in this procedure.Upon request, additional information was provided on the event.The issue occurred during the procedure while using the pump just before beginning the ablation.There was no patient complication.The outcome for the patient was that the procedure was cancelled after three hours of the patient being under general anesthesia, one groin puncture, one transseptal puncture and the catheters being placed in the left chamber.The physician thought there was a potential risk to the patient due to the procedure being cancelled and rescheduled.The procedure cancellation was only because of the product issue.The patient required extended hospitalization.The procedure being cancelled because of this product issue under the conditions of being under general anesthesia for 3 hours, a transseptal puncture performed, and the patient required extended hospitalization is indicative of a reportable event.
 
Manufacturer Narrative
Investigation still in progress.A supplemental report or device evaluation will be submitted.(b)(4).
 
Manufacturer Narrative
Evaluation summary: (b)(4).It was reported that during an atrial fibrillation (afib) procedure, the coolflow pump stopped, all the lights turned on and an error 88 displayed.It came back to 0 flow and the low flow worked well but when they were trying to switch to high flow (by the generator or manually), the pump displayed error 88.They tried to change the power supply cable and disconnected the generator cable, but it did not work.Thirty minutes later, the pump displayed an error 88 continually.It never started correctly from this moment.The procedure had to be stopped.The patient underwent a transseptal puncture and the lasso catheter and the smart touch catheter were in the left atrium but no rf was delivered.When the patient woke up, he was okay.There was no patient injury reported in this procedure.Upon request, additional information was provided on the event.The outcome for the patient was that the procedure was cancelled after three hours of the patient being under general anesthesia, one groin puncture, one transseptal puncture and the catheters being placed in the left chamber.The patient required extended hospitalization.The error 88 being displayed is a safety feature of the pump that does not allow the device to be used in order to avoid patient injury.The chance of this failure resulting in any patient injury is remote.During repair of the device, assy, driver, stepper_motor; pcbt interface, encoder/counter; pump motor and bumper rubber, latch pump were replaced to address the issue reported.The device was also subjected to preventive maintenance, safety, and functional testing where the device passed all specifications.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.
 
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Brand Name
COOLFLOW® IRRIGATION PUMP
Type of Device
PUMP, CIRCULATING-FLUID, LOCALIZED HEAT
Manufacturer (Section D)
HEI, INC.
4801 north 63rd. st
boulder CO 80301
Manufacturer (Section G)
HEI, INC.
4801 north 63rd. st
boulder CO 80301
Manufacturer Contact
jaime chavez
15715 arrow highway
irwindale, CA 91706
9098398483
MDR Report Key3691613
MDR Text Key4244647
Report Number1721752-2014-00005
Device Sequence Number1
Product Code DRF
Combination Product (y/n)N
Reporter Country CodeFR
PMA/PMN Number
P990071/S5
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Foreign
Reporter Occupation Other
Type of Report Initial,Followup
Report Date 03/03/2014
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model NumberM-5491-01
Device Catalogue NumberCFP001
Is the Reporter a Health Professional? No
Was the Report Sent to FDA? No
Initial Date Manufacturer Received 02/28/2014
Initial Date FDA Received03/20/2014
Supplement Dates Manufacturer ReceivedNot provided
Supplement Dates FDA Received04/16/2014
Was Device Evaluated by Manufacturer? Yes
Type of Device Usage Reuse
Patient Sequence Number1
Patient Age62 YR
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