Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Sticking (1597)
Patient Problem
No Consequences Or Impact To Patient (2199)
Event Date 02/01/2014
Event Type
Injury
Event Description
A report received from the usa stated an 840 ventilator experienced a graphical user interface (gui) key stuck alert while being used on a patient.The pt was removed and placed on an alternate ventilator.No pt injuries were reported as a result of the event.
Manufacturer Narrative
A covidien technical support engineer (tse) assisted the customer with troubleshooting the ventilator via phone.The tse suggested that the customer replace the ventilator keyboard.The parts to repair the device were ordered but have not been received by the customer.This report is currently being investigated.As add'l info is received, a supplemental report will be issued.(b)(4).