The heartware vad is used for treatment not diagnosis.The controller was returned for analysis.Visual examination found that a connector pin on power source one (1) was damaged.The kind of damage observed is consistent with damage caused by user while attempting to connect a power source onto the controller without properly aligning the mating parts and applying excessive force.The most likely root cause of the reported event is user error.An internal investigation has been opened by the manufacturer.The confirmed malfunction is related to the reported event.The ventricular assist system is indicated for use as a bridge to cardiac transplantation in patients who are at risk of death from refractory end-stage left ventricular heart failure.The system is designed for in-hospital and out-of-hospital settings, including transportation.The manufacturer's instructions for use (ifu) provides instructions for properly connecting the power sources.It instructs to line up the solid white arrow on the connector with the white dot on the controller.Gently push the cable into the controller.Do not twist the connector, but allow it to naturally lock in place.A successful connection will result in an audible click.The ifu cautions, "do not force connectors together without proper alignment.Forcing together misaligned connectors may damage the connectors." heartware is submitting this report as a result of remediation activities related to fda warning letter (b)(4), dated june 2, 2014, and pursuant to the provisions of 21 cfr part 803.This report may be based on information which heartware has not been able to investigate or verify prior to the required reporting date.The manufacturer will submit a supplemental report when new facts arise which materially alter information submitted in a previous mdr report.
|