It is indicated that product is not returning for eval.Therefore, investigation of the complaint to determine root cause cannot be completed.Retain strip testing results met both accuracy and precision criteria.A review of the mfr record for the lot did not uncover any non-conformance.Lot meets release spec.Root cause could not be determined from the info provided by the customer.Based on the info available, there is no indication of a product deficiency.No corrective action is required at this time.This issue will be subject to tracking and trending.
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