The reported device was not received for investigation; therefore the reported failure cannot be confirmed.The complaint will be closed without a detailed investigation report and based on probable root cause.In the event that the device is received, the complaint will be reopened, a full evaluation will be conducted, and the investigation will be updated with the new results.Probable root cause for the reported failure involving this device could have been probably caused by: bad low pressure unit and/or high pressure unit, bad pressure sensors or pressure control valves, use error, over due for calibration.The product was not returned for investigation and the reported failure mode could not be confirmed.The failure mode will be monitored for future reoccurrence.
|