Unit was received from the field for evaluation.Refer to evaluation # (b)(4) - verified console would not boot up.Technician noted that the top enclosure had two protrusions as the case screws were installed improperly.Appeared customer's biomed department opened the console.Upon internal inspection it was determined that two ground wire crimp terminals were damaged.Could not verify cause.Possibly used as a test point by biomed department.Recommend replace ground wire crimp terminals and top enclosure.Recommend re-adjust and test.Repaired two internal ground wires.Replaced top enclosure with lot# 34611-02.Recalibrated, tested and adjusted.The dhr for the console (s/n (b)(4) was reviewed.The console failed during burn in and would not boot up ((b)(4)).The (b)(4) board was replaced and the console was qc tested before release.The unit met manufacturers specifications before release.A review of console history (s/n (b)(4)) showed that this was the only reported complaint originating from this console.
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