The hill-rom technician found the communication cable was partially unplugged and the sidecom board had bent pins where the communication cable attaches.Per the hill-rom service manual, perform annual preventive maintenance procedures to make sure all versacare bed components are functioning as originally designed.Examine and test the communication junction box.Make sure the sidecom communication system feature works correctly.Examine the communication cable, include the male nad female pins in the plug.A search of the hill-rom maintenance records shoed that hill-rom performed preventative maintenance on this bed in 2012 and 2013.It is unknown if the facility performed any other preventative maintenance.The technician replaced the sidecom board to resolve the issue.Based on this info, no further action is required.
|