The customer would like the run data file investigated to determine a possible cause for the higher-than-expected wbc content in the platelet product.There was not a transfusion recipient or patient involved at the time of the residual white blood cell (rwbc) testing, therefore no patient information is reasonably known at the time of the event.Donor unit # (b)(6) the disposable set was unavailable for return, because the customer discarded it.This report is being filed due to device malfunction, that has the potential for injury.
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